Dear passengers,

In order to resolutely curb the high risk of the imported COVID-19 outbreak, based on the Notice on Continued Reduction of International Passenger Flights during the Epidemic Prevention and Control Period issued by CAA on March 26, each domestic airline company can only maintain 1 route to any other country, and each route cannot operate more than 1 flight every week; strict prevention and control measures shall be taken on flights arriving and leaving China to ensure that the load factor is no higher than 75%. From 00:00 on March 29 to 24:00 on May 2, Shandong Airline international flight scheduler is as follows:

SC4617/8  Qingdao = Seoul, fly on every Friday (the flight scheduler may change, the sales system display shall prevail)

Special handling schemes of related passenger tickets are as follows:

1. It is recommended that passengers with follow-up flight plans change tickets after the later flight scheduler is announced, and Shandong Airlines will waive the service charge.

2. Passengers who have confirmed to cancel the trip can contact the original ticket purchase channel to complete the refund procedures within the valid period of the ticket, and the cancellation charge will be waived.

We apologize for any inconvenience caused by the abovementioned flight adjustment. You can query the flight information via Shandong Airlines official website, Zhangshangfei APP and WeChat Official Account.

Thank you for your understanding and support.

Shandong Airlines

March 28, 2020