User Agreement

Visitors to the website agree to the terms and conditions of this User Agreement (the “Agreement”), register as a member of Shandong Airlines website, and use the services provided by the website subject to the terms and conditions of the Agreement. If you do not accept the terms of this statement, do not use this site. If you accept these terms, you shall comply with the provisions of the Agreement.

User Register

After the New User Registration Form is completed, functions including inquiries and reservations of all the tickets and additional services on the website will be accessible. We will verify the content, and reserve the right to cancel false registrations and registrations not meeting the rules of the website. Users’ registration information will be solely for the purposes of booking tickets and additional services. All users’ registration information will be kept confidential, and will not be used for other purposes or disclosed to any third party.

User Responsibilities

Abiding by Civil Aviation Law of the People's Republic of China, relevant laws and regulations of China, and relevant provisions of the website, user(s) shall prohibit false reservations, and follow the rules of online booking and self-service. 

User Rights

  User(s) can enjoy real-time flight reservation, flight schedule, air fare, inquiry, ticket booking, check-in, and other services provided by the website.

Copyright & Trademark

All graphics, images, texts, videos and programs on this website belong to Shandong Airline website, and are protected by trademark law and relevant intellectual property laws. The trademark of the published information on the website belongs to the corresponding owner of the trademark, and is protected by trademark law.


The website shall bear no liability for the disputes arising between user(s) and the third party for using the website.

Termination of Service

The website has the right to terminate any free service with or without prior notice.

The website shall bear no liability for the inaccessibility to the website caused by normal system maintenance, system upgrade or network congestion.

The Agreement and any dispute arising from the use of the website shall be settled in accordance with relevant laws of People’s Republic of China.